1. How is it shipped?

The vibrator is shipped in a very discreet package that won’t giveaway anything that’s inside, in case you have someone else picking it up.

2. Shipping Country and Fee

We offer FREE SHIPPING over $39.99 for all orders to the United States (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories). For orders under US$39.99, we charge a shipping fee of $9.99.

Couriers available: UPS/USPS/DHL/EMS

3. Order Processing Time

For your order, handling time is 1-3 business days from Monday to Friday. Please note we do not ship on weekends or holidays.

4. Order Tracking

Once you've placed your order, our products typically ship from our warehouse within 1-3 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you.

5. Delivery Time

7-15 working days.

6. COVID-19’s Impact on Shipping

Due to the ongoing COVID-19 pandemic, shipping times may be delayed due to changes in shipping regulations. Rest assured, your package will be shipped and YYHORSE will work with you to monitor its progress.

If you have any questions for that, please feel free to get in touch with our customer service yyhorse@yeah.net.