You have the right to cancel the purchase and return the purchased product within 14 working days after receiving the product in the form of store credit or to the original form of payment. 

We cannot accept returns or exchanges on items that have been opened. This is for the health, safety, and peace of mind of our customers.
Defective pleasure objects may only be returned under warranty.
Shipping charges will only be refunded when it's our error that caused the return, such as technical failures found during use.

Items that do not have an intact manufacturer seal will be considered as used, even if you have not used the item. These items will be treated as bio-hazard and will be disposed of accordingly. Our return policy is deliberately rigid. We have a strict return policy in place for the safety and peace of mind of all our customers and employees. Please note that every item we sell is brand new.

If you purchased your product from another website, retailer or store, only defective items may be returned under warranty with valid proof of purchase. We will not accept returns on item(s) purchased from another vendor.